Returns & Exchanges
At Canon Flagship Store, we want you to be fully satisfied with your photography and imaging gear. If your purchase does not meet your expectations, you can return or exchange eligible products within 30 days of delivery.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.
Pack with Care
Place the item in its original manufacturer packaging with all included accessories, manuals, and warranty cards to ensure full refund eligibility.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, ensuring the RMA number is clearly visible.
Inspection and Refund
Once our technicians verify the item's condition, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing